This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills. ‘The Authority Guides’ is a series of pocket-sized books offering highly practical and accessible guidance on a wide variety of business matters. They are published by independent business publisher SRA Books under the imprint The Authority Guides. How aware are you of the way that your behaviour impacts you on the way that you build relationships? Some people are naturally great with other people. However, for most people, it takes a dedicated amount of time and energy to build good, powerful business relationships that are authentic and lasting. They are such an integral and necessary part of success, but many people don’t seem to want to put in the work. Successful and powerful business relationships just don’t happen without dedicated, consistent work. The course helps you to • Change the way you think about yourself and how you approach situations • Move forward and build your understanding of working with your behaviour at your own pace • Understand how emotional intelligence and social intelligence can help you to make better decisions and build quality relationships How to inspire others and build successful relationships. Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do. This course reveals insights into motivation and how people perceive situations. As it unlocks the secrets of human nature, you'll learn how to inspire top performance, gain trust, win the confidence and build lasting relationships - more effectively and with great results. Emotional and Social Intelligence underpin successful relationships through and understanding of how you can develop your empathy and your social skills. This course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work. All videos are recorded in HD 1080p. All PDFs are Section 508 / ADA Accessibility compliant.